Frequently Asked Questions

We strive to display and describe as accurately as possible the printed colours of our products. However, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the supplied product. There will always be a difference between how a photo appears on a backlit screen and how it appears when printed.

Several factors can cause differences:

• Colour Variations: Screen settings, brightness, and calibration can affect how colours appear.
• Paper Texture: The texture of our card stocks can cause slight distortions in the overlying design due to the peaks and troughs of the paper.
• Uncoated Card Stock: Our uncoated card stocks may result in photos and finer details not being as crisp compared to photo printing paper stocks or silk/gloss card stocks.

As a self-service platform, we do not provide proofreading or quality control for personalised content. By confirming your order at checkout, you are approving the preview of your design as shown. Please carefully review all details, including spelling, layout, and design elements.

We advise that no user material integral to the appearance or function of a design is placed within 4mm of any given edge of a card, invitation, or booklet page. This ensures that nothing important is cut off during the trimming process.

We currently only deliver to addresses within the United Kingdom.

Differences exist between print work that comes off the standard turnaround printers and print work that comes off the express turnaround printers. This extends to colour replication, paper specifications, and how the ink sits on the page. We do not consider one to be better than the other but seek to highlight that differences do exist.